Renotify — WhatsApp messaging for teams that mean business

01 / Shared Inbox

Every conversation, one place.

All your WhatsApp conversations in a single shared inbox. See who's waiting, who's assigned, and jump in with a reply, emoji reaction, or quoted response. When a bot handles the easy stuff, your team takes over the moment it matters.

Real-time updates

Messages appear instantly via WebSockets. No refreshing, no polling.

Team assignment

Assign conversations to teammates. Filter by mine, unassigned, or all.

Bot-to-human handoff

Bots handle routine queries. When a human replies, the bot steps aside. Hand back when you're done.

Rich messaging

Reactions, quoted replies, interactive flows — the full WhatsApp experience inside your inbox.

02 / Notifications

Send the right message at the right time.

Build notifications with templates, target the right audience, preview before you send, then launch — to ten people or ten thousand. Schedule one-off blasts or recurring campaigns. Every send is tracked, retryable, and logged.

Batch sending

Send to thousands with live progress tracking. Each recipient gets their own personalized message.

Flexible scheduling

One-off, daily, weekly, or monthly. Pick the days, set the time, and forget about it.

Test mode

Preview exactly what customers will see — with real variable substitution — without sending a single message.

Full delivery tracking

Sent → Delivered → Read. Track every message. Retry failures automatically or with one click.

03 / Chatbot & Flows

Automate conversations without losing personality.

Build flows visually — branch on conditions, collect data, make API calls, send interactive messages, or hand off to a human. Or switch to AI mode and let a smart agent handle conversations naturally, with full access to your contact data.

Visual flow builder

Drag-and-drop nodes for messages, conditions, delays, HTTP calls, and data collection.

AI-powered mode

An AI agent that can look up contacts, collect information, and have natural conversations with memory.

Smart escalation

The AI knows when to step aside. Automatic handoff to a human agent when it's needed.

04 / Contacts & Audiences

Know who you're talking to.

Renotify isn't just a messaging tool — it's a lightweight CRM. Import contacts, define custom fields, segment audiences, and target exactly the right group for every notification.

Flexible entities

Customers, leads, or your own types. Custom fields, opt-in tracking, and structured data — your way.

Audience builder

Segment contacts with filters. Preview your audience in real time before every send.

Import from anywhere

Google Sheets, CSV, Mailchimp, Airtable — bring your contacts in from the tools you already use.

05 / Multi-Provider

Your WhatsApp provider. Your choice.

Connect the WhatsApp Business API provider you trust. Switch between them without changing your workflow. Renotify abstracts the complexity so your team works with templates, contacts, and conversations — not API docs.

WhatsApp Cloud API

Direct integration with Meta's official Cloud API. Full template and webhook support.

SendSeven

Full-featured SendSeven integration with reactions, stickers, and read receipts.

MessengerPeople

Already on Sinch? Plug it in. Same workflow, different provider.

Twilio

Full Twilio WhatsApp integration with template sync and delivery tracking.

06 / AI Features

AI that actually helps.

Translate templates into any language with one click. Let an AI agent handle customer conversations — it can look up contacts, collect information, and escalate to a human when needed. Not a gimmick. A real productivity multiplier.

Template translation

One-click AI translation to any language. Placeholders preserved, formatting intact.

AI chat agent

A conversational agent with CRM access, memory, and smart data collection built in.

Human handoff

The AI knows its limits. When a customer needs a person, the conversation transfers seamlessly.

07 / Analytics

See what's working. Fix what isn't.

Track delivery rates, read rates, and failures across every notification and template. See volume trends by day, hour, or month. Export logs. All in real time.

Delivery insights

Sent, delivered, read, and failed — tracked per message with full status history.

Template performance

Compare templates side by side. See which messages actually get read.

Exportable logs

Filter by status, date range, or template — then export to CSV with one click.

08 / Teams

Built for teams, not solo operators.

Create workspaces, invite teammates, assign roles. Every conversation, contact, and notification is scoped to your team. Admins control access. Editors do the work. Everyone sees what matters.

Multi-team workspaces

Manage multiple brands or clients from a single account. Switch teams instantly.

Role-based access

Admin, editor, and viewer roles. Granular control over who can send, edit, or just observe.

Invite system

Invite teammates by email. They accept, pick a role, and they're in.

09 / Developer API

Build on top of Renotify.

A full REST API with token authentication. Manage contacts, audiences, notifications, bots, and integrations programmatically. Trigger messages from your own systems. Webhooks for real-time status updates.

Full CRUD API

Every resource — contacts, audiences, notifications, bots, flows — accessible via REST endpoints.

Token management

Create API tokens with granular permissions. Scope access to exactly what each integration needs.

Webhooks

Receive delivery status updates, incoming messages, and event triggers in real time.

WhatsApp messaging for teams that mean business.